FREQUENTLY ASKED QUESTIONS
You may find the answer of the question that you always keep in mind. And, you may leave a question as well to help others.
Budsonlineeu don’t operating under the approved medical marijuana system. To qualify under the federal system, you’ll need to get a doctor’s approval and Medical Card to purchase from one of the legal states. Nowadays there’s allowed dispensaries to proliferate so people can safely access medicine, so long as there are no sales to minors or any gang affiliations. That being said, our dispensary is located in München but there is still a risk on both ends as we are crossing state boundaries for you without federal approval.
Here are step-by-step guide on placing your order online with dope mail.
1. Locate the products you are interested in ordering by going to Shop
2. Click on the desired product(s), choose your quantity then click “Add to Cart”.
3. With all your desired products in your shopping cart, are on the shop page and are ready to Checkout, click on the View Cart button and you will be redirected to the Checkout page.
4. Now that you’re in the Checkout page, you will need to confirm your shipping information (name, address, email, contact number, order notes).
5. Once you’ve filled in all the required fields, then click “Place Order”.
6. On the Checkout Confirmation page, you will see your order number .
7. Your order will be processed and will ship out at midnight everyday. We’ll email your Euro-sender/USPS tracking number as soon as available.
Congrats, you have now placed your order!
All orders received before 5pm (GMT-4) will ship the same day. If your order is received after 5pm (GMT-4), your order will ship the following business day.
If you would like to add or edit your order, you’ll need to enter a new order and we will cancel your original order. Please email firstname.lastname@example.org with the order number you would like canceled.
If you would like your order canceled and it has not shipped out yet, please email email@example.com.
If we have already collected your payment, then all order edits/cancels are made on a best-efforts basis.
We are in the shop and answering emails from Monday to Sunday 24/7 to serve our customers #budtender.
SHIPPING AND DELIVERY
Your order will be discretely packaged and double vacuum-sealed to avoid smell and to protect and maintain your privacy. We ship using a priority mail gateway with nondescript boxes with no indication of what is inside.
If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace.
If a trace is filed, we will conduct an investigation (which can take 2 business days to complete). If we can locate the package, you’ll get it 1 day later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, + a token.
We do not offer postage refunds if your order arrives late due to any postal issues.
We will email your tracking number before its been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable online.
Please wait till the end of day and your tracking number should appear correctly. If it does not, please email firstname.lastname@example.org and we will look into it.